AI dispatch cuts routing costs 25%
A real-time tracking and AI dispatch platform that optimises routes and automates reporting.
- 25%
- lower routing costs
- Real-time
- fleet tracking
- 90%
- faster reporting
The problem we solved
Manual dispatch and fragmented systems meant inefficient routes, no live visibility and slow reporting.
What the client was doing before
Dispatchers assigned routes each morning using printed order sheets and personal knowledge of driver locations. Customers called in for status updates. End-of-day reporting required consolidating data from three separate tools — driver apps, order management and the billing system — a task that took two staff members several hours each evening.
How we solved it
We built a unified platform with live tracking, AI-optimised dispatch and automated operational dashboards.
How the system is built
The key components and how they connect.
- Driver app
- Tracking service
- AI dispatch engine
- Order system
- Dashboards
Technologies used
What we delivered
- Routing costs reduced by a quarter
- Live visibility across the entire fleet
- Reporting that took days now takes minutes
ROI
Fuel and labour savings delivered full payback within the first two quarters.
What we learned from this engagement
Practical takeaways that inform how we approach similar projects.
- Route optimisation only delivers its full value when live traffic data is integrated — static optimisation alone underperforms by 15–20%.
- Driver adoption is the hardest part of field app rollouts — the UX has to be simpler than the paper process it replaces.
- Reporting automation often delivers the fastest internal win — executive buy-in increases significantly once dashboards replace manual reporting.
"We finally see everything in real time and our routes are smarter than ever. The savings are real."
Head of Operations
Last-mile Delivery Company
Service
Business AutomationIndustry
LogisticsWant results like this?
Book a discovery call and we'll show you how we'd approach your specific challenge.